Frequently Asked Questions
Everything you need to know about your Kemimoto shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for refund may incur a small restocking fee.
How do I determine the correct size for Kemimoto apparel?
Each product page features a detailed size guide. We recommend measuring your chest and waist and comparing them to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all Kemimoto fashion and gear items come with a 6-month limited warranty against manufacturing defects to ensure your complete satisfaction.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.