Returns & Exchanges
At Kemimoto, we want you to be completely satisfied with your purchase. If your fashion gear doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Pack and Ship
Securely pack the unworn items in their original packaging with all tags attached and drop the parcel off at any authorized carrier location.
Receive Refund or Exchange
After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing